We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information about the teams and people you work with and how you work with them, like who you collaborate with and communicate with most frequently.ĭevice and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This information includes the features you use the links you click on the type, size and filenames of attachments you upload to the Services frequently used search terms and how you interact with others on the Services. Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services. Information we collect automatically when you use the Services Payment Information: We collect certain payment and billing information when you register for certain paid Services. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue. Information you provide through our support channels: The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events. We collect other content that you submit to these websites, which include social media or social networking websites operated by us. Content also includes the files you upload to the Services.Ĭontent you provide through our websites: The Services also include our websites owned or operated by us. This content includes any information about you that you may choose to include. We keep track of your preferences when you select settings within the Services.Ĭontent you provide through our products: The Services include the Celtx products you use, where we collect and store content that you post, send, receive and share. You also have the option of adding a display name, profile photo, job title, and other details to your profile information to be displayed in our Services. For example, you provide your contact information and, in some cases, billing information when you register for the Services. We collect information about you when you input it into the Services or otherwise provide it directly to us.Īccount and Profile Information: We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below. For more information, please see Notice to End Users below. Where we provide the Services under contract with an organization (for example your employer) that organization controls the information processed by the Services. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. This policy also explains your choices about how we use information about you. We refer to all of these products, together with our other services and websites as "Services" in this policy. We offer a wide range of products, including our cloud, desktop and mobile products. This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us, unless a different policy is displayed. Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you.
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